# Can a sportsbook restrict your account if you win? Reading the terms

> A method for checking whether bet365, FanDuel, BetMGM and DraftKings reserve the right to limit stakes or close accounts, with the complaint route in Ontario.

Source: https://reviewstandings.com/do-sportsbooks-limit-winning-bettors/
Updated: 2026-11-13

The claim is that Canadian sportsbooks limit or close the accounts of bettors who win. As of 2026-11-13 we have not yet read the terms of bet365, FanDuel, BetMGM or DraftKings for this check, so we show no count. Verdict: not verifiable. This page sets out what we will read, how we count a clause and where an Ontario bettor can complain.

## The claim and what we can check

The claim comes from reader questions, not from a single page we can quote. We therefore check the part that is public: the written terms of each operator.

Terms show what an operator reserves the right to do. They do not show how often it does it. This page keeps those two things apart.

**Verdict:** not verifiable as of 2026-11-13, because no operator terms have been read yet.

## What counts as a limit clause

We count a clause when it lets the operator do at least one of three things. Each row needs a URL, a quote of 15 words at most and a reading date.

**Clause types we record · source: operator terms pages · checked 2026-11-13**

| Clause type | What we look for | Status |
|---|---|---|
| Stake or market cap | A right to lower maximum bets or remove markets for one account | Not checked |
| Account closure | A right to close or suspend an account, and whether a reason must be given | Not checked |
| Void or withhold | A right to void bets or hold winnings, and the stated grounds | Not checked |

## The four operators in scope

Each operator below is a candidate: its registration must be confirmed in the registry before this page shows its terms.

**Terms reading status · candidates, registration to be confirmed · checked 2026-11-13**

| Operator | Terms URL | Clause found | Quote (15 words max) | Date read |
|---|---|---|---|---|
| bet365 | Not checked | Not checked | Not checked | Not checked |
| FanDuel | Not checked | Not checked | Not checked | Not checked |
| BetMGM | Not checked | Not checked | Not checked | Not checked |
| DraftKings | Not checked | Not checked | Not checked | Not checked |

When the table is filled, the result is a count: how many of the four operators have a clause of each type. That count, not our opinion, sets the verdict.

## Where to complain in Ontario

In Ontario, a registered operator is registered with the Alcohol and Gaming Commission of Ontario (AGCO) and has an operating agreement with iGaming Ontario (iGO). You must be physically in Ontario to bet, and the minimum age is 19.

We have not yet recorded the complaint steps from the AGCO and iGO pages. Until we do, read them at [agco.ca](https://www.agco.ca) and [igamingontario.ca](https://igamingontario.ca). Keep your account number and the dates of the messages you sent.

**Note:** a complaint about a clause is not the same as a complaint about a bet. Say which one you are raising.

## How we checked

1. We defined three clause types before reading any terms.
2. We listed the four operators named in the brief for this page.
3. We marked every cell "Not checked" until a terms page is read and dated.
4. We did not open an account, place a bet or test any product.

## Sources

- Operator terms pages: to be read and linked per operator, with the reading date.
- [AGCO](https://www.agco.ca) and [iGaming Ontario](https://igamingontario.ca): the regulator and the operating-agreement holder for registered Ontario operators.
- Our method and its limits: [Method](https://reviewstandings.com/methodology/) and [Right of reply](https://reviewstandings.com/corrections/).

## What changed

- 2026-11-13: page created with the method and an empty table; no operator terms read yet.

## Before you bet

19+ in Ontario and British Columbia; 18+ in Alberta, Manitoba and Québec. Gambling involves risk. Play responsibly. [Need help? See help lines by province](https://reviewstandings.com/responsible-gambling/).

## FAQ

**Can a Canadian sportsbook limit a bettor who wins?**

We cannot say yes or no for a named operator yet. As of 2026-11-13 we have not read the terms of bet365, FanDuel, BetMGM or DraftKings for this check, so the verdict is not verifiable. The page lists what we will read and how a clause is counted.

**What counts as a limit in the terms?**

In this check a limit is any clause that lets the operator cap the size of your bets, restrict the markets you can use, or close the account. We record the clause, a quote of 15 words at most, the URL and the date we read it.

**Where can I complain in Ontario?**

Ontario operators are registered with the Alcohol and Gaming Commission of Ontario (AGCO) and have an operating agreement with iGaming Ontario (iGO). We have not yet recorded the exact complaint steps, so read them on the AGCO and iGO sites before you write.

**Does a clause about closing an account mean the operator acts on it?**

No. A clause shows what the terms allow. It does not show how often the operator uses it. Terms are the only evidence this page counts, and we have no data on how often any operator applies such a clause.