# Rules, safety and where to get help

> Help lines and self-exclusion programs by province, taken from official pages: Ontario, Alberta, British Columbia and Québec, with Manitoba and others marked unconfirmed.

Source: https://reviewstandings.com/rules-safety-and-help/
Updated: 2026-11-13

If gambling stops being a pastime, call your province's help line or set a limit or a break. For Ontario the line is ConnexOntario at 1-866-531-2600; British Columbia has Gambling Support BC at 1-888-795-6111; Québec has Jeu : aide et référence at 1 800 461-0140; Alberta residents call 211. Numbers below come from the official pages we read, and Manitoba is unconfirmed.

## Help lines by province

**Help lines and self-exclusion · official provincial pages · checked 2026-11-13**

| Province | Help line | Self-exclusion |
|---|---|---|
| Ontario (19+) | ConnexOntario 1-866-531-2600, SMS 247247 | BetGuard (betguard.ca), since 2026-05-14; terms of 6 months, 1 year, 5 years |
| Alberta (18+) | Call 211 | selfexclusion.ca |
| British Columbia (19+) | Gambling Support BC 1-888-795-6111, 24 hours | Required on PlayNow |
| Québec (18+) | Jeu : aide et référence 1 800 461-0140; Montréal 514 527-0140; 24 hours | Autoexclusion in the account or in person; breaks of 1 to 89 days |
| Manitoba (18+) | Not confirmed as of 2026-11-13 | Not confirmed as of 2026-11-13 |
| Other provinces and territories | Not confirmed as of 2026-11-13 | Not confirmed as of 2026-11-13 |

**Takeaway:** if a number for your province is not here, we have not confirmed it, and we would rather leave it out than guess.

## Limits, breaks and exclusion

- **Deposit and loss limits:** caps you set on money in or lost over a period.
- **Time-out (break):** a short pause from betting.
- **Self-exclusion:** a longer ban, which in Ontario runs through BetGuard and, under the Ontario standards, through each operator's own program.

Which tools an operator documents will sit in a dataset described on the [payments and apps page](https://reviewstandings.com/payments-and-apps/). Province rules are on the [rules page](https://reviewstandings.com/betting-rules-by-province/), and common questions on the [betting FAQ](https://reviewstandings.com/faq-betting-in-canada/).

## How we checked

1. We took each number from an official provincial page, not from a review site.
2. We left a province blank when its page gave no labelled number.
3. We re-read the help pages every quarter.

## Sources

- [BetGuard](https://betguard.ca/gp/en/) and [selfexclusion.ca](https://www.selfexclusion.ca/s/)
- Official pages of ConnexOntario, Gambling Support BC, Jeu : aide et référence and Alberta's 211.

## What changed

- 2026-11-13: first version; Manitoba left open.

## Age and help

19+ in Ontario and British Columbia; 18+ in Alberta, Manitoba and Québec. Gambling involves risk. Play responsibly. Need a break? Ontario: [BetGuard](https://betguard.ca/gp/en/). Alberta: [selfexclusion.ca](https://www.selfexclusion.ca/s/). Not an official site of any operator or regulator. Back to the [home page](https://reviewstandings.com/).

## FAQ

**How do I exclude myself in Ontario?**

Through BetGuard at betguard.ca, available since 2026-05-14, with terms of 6 months, 1 year or 5 years. Operators also run their own programs under the Ontario standards.

**How do I exclude myself in Alberta?**

Through selfexclusion.ca, the central program of Alberta Gaming, Liquor and Cannabis. It applies on registered iGaming sites in the province.

**Which number do I call in Manitoba?**

We could not confirm this as of 2026-11-13. The PlayNow MB page shows two numbers without labels, and one matches the British Columbia line, so we do not assign either to Manitoba.